REFUND POLICY FOR COUNSELLING SERVICES

 

I value your commitment to your counseling journey and strive to provide the best possible support. To ensure that I can accommodate all my clients effectively, please review my refund policy below:

 

24-HOUR NOTICE REQUIREMENT:

 

If you need to cancel or reschedule your session, please provide at least 24 hours notice.

Cancellations or rescheduling requests made with more than 24 hours notice will be eligible for a full refund or can be applied as a credit towards a future session.

 

NONATTENDANCE AND LATE CANCELLATIONS:

 

If you do not attend your scheduled session or cancel with less than 24 hours notice, the session fee is non-refundable.

Exceptions may be made for emergencies or unforeseen circumstances at my discretion.

How to Cancel or Reschedule:

 

To cancel or reschedule your appointment, please contact me directly via phone or email as soon as possible.

I appreciate your understanding and cooperation in adhering to this policy. My aim is to ensure that all clients have access to timely and effective counseling services.

 

Thank you for choosing my counselling services. If you have any questions or need further assistance, please do not hesitate to contact me.